FAQs > The app
Please find our warranty policy in the following link
The REBO App is available on App Store, Google Play and Aptoide
Use this chart to determine your activity level.
Activity Level 1
Up to 400 calories burned
No significant physical activity
Activity Level 2
400 to 650 calories burned
30 minutes of non professional basketball
Activity Level 3
650 - 900 calories burned
30 minutes of bike riding + additional walking/stretching throughout the day
Activity Level 4
900 - 1,150 calories burned
60 minutes running + 45 minutes of stretching/yoga
Activity Level 5
More than 1,150 calories burned
90 minutes of active swimming
Personal information is handled in a fully anonymized way that is GDPR compliant. We believe the European GDPR is the strictest standard to guard your information, which is why we apply it everywhere.
Unfortunately this is not possible in the current version of the app, but we are considering adding this feature.
Unfortunately this is not possible in the current version of the app, but we are working on adding this feature
Please find our refund and returns policy in the following link
Yes. You can do this easily from the app settings, but If you link the app to Apple Health or Google Fit it will change dynamically if these apps are updated with the changes.
Yes, alerts on the bottle can easily be switched on and off in the settings screen of the app. You can also set the hours at which you are willing to receive the alerts.
For the time being you are not able to change the frequency of the alerts, but we are working on making it possible soon.
During this version of the App these are the connectivity options available:
1. 1 REBO Smart connected, Infinite REBO GO Paired
2. 1 REBO Go Paired
3. 1 REBO Smart Connected
More than 1 REBO Go can be paired only when a REBO Smart is connected to the app. Our team is working to improve this to other possibilities.
We have a proprietary anti-fraud algorithm that calculates your plastic savings, and is vetted by our certification agency Gold Standard (to learn more about the certification process click here)
Unfortunately this is not possible today, but we are working on it.
We use a user generated API which has mapped more than 230 thousand water fountains in the world and is regularly updated with new fountains.
Still have questions?